Aspire 5739 Series Technické informace

Aspire 5739 SeriesService Guide

XTable of Contents

90 Chapter 3IMPORTANT:The microphone cable still connects the bezel to the panel, take care not to pull the bezel away from the panel.5. Disconnect th

Chapter 3 91Removing the LCD Panel1. See “Removing the Camera Module” on page 90.2. Remove the two securing screws from the LCD hinges and the single

92 Chapter 33. Lift the LCD Panel out of the casing as shown.Removing the LCD Brackets and FPC Cable1. See “Removing the LCD Panel” on page 91.2.Remov

Chapter 3 935. Lift the cable as shown to detach the adhesive.6. Grip the adhesive strip covering the LCD cable connector and pull it back (1). 7. Rem

94 Chapter 34. Remove the adhesive strips securing the left and right antennas to the LCD module and lift the antennas clear. 5. Remove the antenna ca

Chapter 3 95LCD Module Reassembly ProcedureReplacing the Antennas5. Replace the screws to secure the antennas in place.1. Replace the right Antenna in

96 Chapter 3Replacing the LCD Panel1. Align the LCD brackets with the six screw holes (three on each side) on the LCD Panel as shown.2.Replace the six

Chapter 3 97Replacing the Camera Module1. Place the Camera Module into the assembly so the pins are aligned. Press down to secure the Camera Module in

98 Chapter 3Replacing the LCD Bezel1. Place the Bezel on the casing bottom edge first and press in the areas marked to snap it into place.2. Press dow

Chapter 3 99Main Module Reassembly ProcedureReplacing the Speaker Modules5. Place the speaker module into the lower base as shown6. Push the subwoofer

Chapter 1 1System SpecificationsFeaturesBelow is a brief summary of the computer’s many features:NOTE: Items marked with * denote only selected models

100 Chapter 37. Replace the three screws to secure the Speaker Modules.8. Replace the speaker wire into the channel as shown.Replacing the CPU (Altern

Chapter 3 101The following thermal compounds are approved for use:• Eapus XR-PE1. Remove all traces of thermal grease or pad adhesive from the Therm

102 Chapter 32. Apply a small amount of thermal grease or the supplied thermal pad to the center of the heat sink and the indicated locations for the

Chapter 3 1035. Fasten the three captive screws to the Thermal Module CPU heat sink in numerical order, from 1 to 3.6. Connect the fan cable to the ma

104 Chapter 32. Replace the single securing screw.3. Grasp the RJ-11 cable and insert it into the Mainboard as shown.4. Connect the Speaker wires.Step

Chapter 3 1055. Connect the cable to the Bluetooth board.6. Connect the FFC connecting to the Multifunction board.Replacing the Bluetooth Board1. Plac

106 Chapter 32. Connect the cable to the Bluetooth module.

Chapter 3 107Replacing the Modem Module 1. Connect the modem cable as shown. 2. Replace the Modem Module on the Mainboard.3. Align the screw sockets a

108 Chapter 3Replacing the Multifunction Board1. Insert the Multifunction Board into the casing, ensuring that the USB Port is accessible through the

Chapter 3 109Replacing the Finger Print ReaderReplacing the Upper CoverWARNING:Care must be taken when replacing the Upper Cover to prevent damage or

2 Chapter 1Audio• Dolby®-optimized surround sound system with two built-in stereo speakers• True 5.1-channel surround sound output• High-definition au

110 Chapter 36. Starting with the sides, press down all around the perimeter of the cover to secure it in place.

Chapter 3 1117. Reconnect the four FFC cables to the mainboard.Connect A as shown and lock the connector. Connect B as shown and lock the connector.Co

112 Chapter 38. Replace the 13 securing screws on the top panel. 9. Turn the computer over. Replace the nine screws on the bottom panel. Step Size Qua

Chapter 3 113Replacing the LCD Module10. Carefully place the LCD Module into the chassis, making sure to align the mounting pins on the LCD brackets w

114 Chapter 312. Replace the two securing screws for the right LCD hinge.13. Connect the LCD cable to the Mainboard and insert the cable into the cabl

Chapter 3 11515. Starting from the LCD module, insert the Antenna cable into the cable channels as shown. Note how the cable hooks onto the cable chen

116 Chapter 3Replacing the KeyboardReplacing the Power Switch Board1. Insert the the Power Board into the Switch Cover by sliding it under the securin

Chapter 3 1172. Replace the three screws to secure the Power Save Board to the Switch Cover as shown.Replacing the Power Save Board3. Replace the two

118 Chapter 34. Connect the Power Save Board to the Function Board by inserting the FFC and closing the FFC lock as shown.Replacing the Switch CoverCA

Chapter 3 1195. Connect the function board to the main unit by inserting the FFC and closing the FFC lock as shown.6. Using both hands, rotate the Swi

Chapter 1 3• USB 2.0 ports•HDMI™ port with HDCP support• HDMI™ port with HDCP support• External display (VGA) port• Consumer infrared (CIR) port• RF-i

120 Chapter 39. Replace the six screws on the bottom of the computer.Replacing the Hinge CoversIMPORTANT:The left and right Hinge Covers are shaped di

Chapter 3 1212. Replace the two securing screws and caps.Step Size Quantity Screw TypeHinge Covers M2.5*4 2

122 Chapter 3External Unit Reassembly ProcessReplacing the CPUIMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker

Chapter 3 1236. Lower the heat sink into place.7. Tighten the three screws of the CPU heat sink in the indicated order: 1, 2, 3.Replacing the RTC Batt

124 Chapter 3• Jet Motor 7762The following thermal compounds are approved for use:• Eapus XR-PE2. Remove all traces of thermal grease or pad adhesiv

Chapter 3 125Replacing the ODD Module1. Align the ODD Bezel as shown and press it into place.2. Align the ODD Bracket as shown and replace the securin

126 Chapter 3Replacing the Hard Disk Drive ModuleReplacing the DIMM ModulesNOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedu

Chapter 3 127shown. 1. Insert the DIMM Module flush with the connector and press down to lock in place.

128 Chapter 3Replacing the WLAN Module Replacing the TV Tuner1. Insert the TV Tuner module as shown.1. Insert the WLAN board into the WLAN socket. 2.

Chapter 3 1292. Connect the antenna cable.3. replace the single securing screw.Step Size Quantity Screw TypeTV Tuner Module M2*3 1

4 Chapter 1System Block DiagramBOM Option TableSPECIAL FOR EXT/INT VGAEXT VGAE@INT VGAI@ReferenceDescriptionSP@*DNIAR8131GIGA LANPCIE-6RJ45X'TAL2

130 Chapter 3Replacing the Lower Cover1. Replace the Lower Cover, inserting the tabs on the bottom edge first, as shown. 2. Tighten the six captive sc

Chapter 3 131Replacing the Battery1. Slide and hold the battery release latch to the release position (1), then insert the battery and press down (2).

132 Chapter 3

Chapter 4 133TroubleshootingCommon ProblemsUse the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to tes

134 Chapter 3Power On IssueIf the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-de

Chapter 3 135Computer Shutsdown IntermittentlyIf the system powers off at intervals, perform the following actions one at a time to correct the proble

136 Chapter 3No Display IssueIf the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-def

Chapter 3 137No POST or VideoIf the POST or video doesn’t display, perform the following actions one at a time to correct the problem.1. Make sure tha

138 Chapter 3Abnormal Video DisplayIf video displays abnormally, perform the following actions one at a time to correct the problem.1. Reboot the comp

Chapter 3 139LCD FailureIf the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:Buil

Chapter 1 5Your Acer Notebook tourFollowing is a description of the functions and features available with this model.Front ViewNo. Icon Item Descripti

140 Chapter 3Touchpad FailureIf the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-de

Chapter 3 141Sound ProblemsIf sound problems are experienced, perform the following actions one at a time to correct the problem.1. Reboot the compute

142 Chapter 3Internal Microphone FailureIf the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not r

Chapter 3 143Microphone ProblemsIf internal or external Microphones do no operate correctly, perform the following actions one at a time to correct th

144 Chapter 3HDD Not Operating CorrectlyIf the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1.

Chapter 3 145ODD FailureIf the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

146 Chapter 3ODD Not Operating CorrectlyIf the ODD exhibits any of the following symptoms it may be faulty:• Audio CDs do not play when loaded • DVDs

Chapter 3 147d. Select the region suitable for the media inserted in the drive.Discs Do Not Burn ProperlyIf discs can not be burned, perform the follo

148 Chapter 3If the ODD works properly with alternate discs, the original disc is probably defective and should be replaced.3. Turn off the power and

Chapter 3 149USB Failure (Rightside)If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replac

6 Chapter 17. Keyboard For entering data into your computer.8. Touchpad Touch-sensitive pointing device which functions like a computer mouse.9. Po

150 Chapter 3Wireless Function FailureIf the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a no

Chapter 3 151EasyTouch Button FailureIf the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not re

152 Chapter 3Fingerprint Reader FailureIf the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not rep

Chapter 3 153External Mouse FailureIf an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternati

154 Chapter 3Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defe

Chapter 3 155POST Codes TablesThese tables describe the POST codes and descriptions during the POST.Sec:NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\s

156 Chapter 30x26 Program the receive enable reference timing control register Program the DLL Timing Control Registers, RCOMP settings0x27 Enable DRA

Chapter 3 157BDS & Specific action:Code Description0x00 Report the legacy boot is happening0x12 Wake up the Aps0x13 Initialize SMM Private Data an

158 Chapter 3Each PEIM entry point used in 80_PORTEach Driver entry point used in 80_PORTCode Description0x000x01 PEI_EVENT_LOG0xA1 PEI_OEM_SERVICE0xA

Chapter 3 1590xC2 MONOTONIC_COUNTER0xC3 WATCH_DOG_TIMER0xC4 SECURITY_STUB0xC5 DXE_CPU_IO0xC6 CF9_RESET0xC7 PC_RTC0xC8 STATUS_CODE0xC9 VARIABLEEMU_VARI

Chapter 1 7Hot KeysThe computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume o

160 Chapter 30x8F LEGACY_INTERRUPT0x70 BIOS_KEYBOARD0x71 BIOS_VEDIO0x72 MONITER_KEY0x73 LEGACY_BIOS0x75 LEGACY_BIOS_PLATFORM0x76 PCI_PLATFORM0x6C ISA_

Chapter 3 161Each SmmDriver entry point used in 80_PORT0xB0 JAPANESE0xB1 DXE_UNICODE_COLLACTIONCode Description0xD4 SMM_ACCESS0xDE SMM_CONTROL0xCC SMM

162 Chapter 3

Chapter 5 163Jumper and Connector LocationsTop ViewPin Description Pin DescriptionCN2 Internal Speaker Conn. PU3 Charge PWM ICCN1 Power Board Conn. CN

164 Chapter 3Bottom ViewPin Description Pin DescriptionU25 CPU Socket U22 LAN Transformer ICCN14 Battery Conn. PJ1 PWR Jack Conn.CN16 Mini Card Conn.

Chapter 3 165Clearing Password Check and BIOS RecoveryThis section provide you the standard operating procedures of clearing password and BIOS recover

166 Chapter 37. Restart system. Press F2 key to enter BIOS Setup menu.If there is no Password request, the BIOS Password has been successfully cleared

Chapter 3 167BIOS Recovery by Crisis DiskBIOS Recovery Boot Block:BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the syste

168 Chapter 3

Chapter 6 169FRU (Field Replaceable Unit) ListThis chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the Aspire

8 Chapter 1Rear ViewLeft ViewNo. Icon Item Description1 Tuba The dedicated Tuba CineBass subwoofer pumps out earthshaking movie-house audio.2 Ventilat

170 Chapter 3Aspire 5739 Exploded DiagramsMain ModuleItem Description Part No. Item Description Part No.1 Subwoofer 23.PDS07.001 5 FP Reader FFC 50.PD

Chapter 3 171Aspire 5739 FRU ListCategory Description ACER P/NAdapter Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LFAP.06501.026Ad

172 Chapter 3DVB-T Mini-card TT-1260DA w/DiBCOM DIB7070P+DiB0700C rev.DTU.23100.015Foxconn VGA Card AMD M92XT DDRII 512M 500MHz 64*16 MXM 3.0 Type A w

Chapter 3 173BLUETOOTH CABLE 50.PDS07.001FFC CABLE - USB/B TO MB 50.PDS07.002FFC CABLE - POWER/B TO MB 50.PDS07.003FFC CABLE - BATTERY/B TO MB 50.PDS0

174 Chapter 3HINGE COVER - L 42.PDS07.004DUMMY CARD READER 42.PDS07.005HEATSINK FOR UMA 33.PDS07.001CPU/ProcessorCPU Intel Core2Dual T9550 PGA 2.66G 6

Chapter 3 175HDDHDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160 SATA LF F/W:11.01A11KH.16008.022HDD HGST 2.5" 5400rpm 250GB HTS545025B9A30

176 Chapter 3Keyboard ACER AC7G JM70 104KS Black Turkish Glossy KB.I170A.081Keyboard ACER AC7G JM70 104KS Black UK Glossy KB.I170A.082Keyboard ACER

Chapter 3 177LCD MODULE 15.6 IN LED WXGA GLARE IMR W/ANTENNA *36M.PDS07.004LED LCD AUO 15.6"W WXGA Glare B156XW02 V0 LF 220nit 8ms 500:1LK.15605.

178 Chapter 3MemoryMemory SAMSUNG SO-DIMM DDRIII 1066 1GB M471B2873EH1-CF8 LF 64*16 0.055umKN.1GB0B.028Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B567

Chapter 3 179Screw ListSpeakerSPEAKER 23.PDS07.001SUB-WOOFER 23.PDS07.002Category Description Acer P/N.ScrewSCREW M2.5*4.0-I(NYLOK)EU 86.T23V7.009SCRE

Chapter 1 9Right ViewNo. Icon Item Description1 USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera).2 Optical drive Internal optical

180 Chapter 3

Appendix A 181Model Definition and ConfigurationAspire 5739 SeriesModel RO Country Acer Part No Description CPUAS5739G-642G32MnTWN GCTWN LX.PDS0X.043A

182 Chapter 3AS5739G-754G32MnEMEABelgium LX.PDS0X.033AS5739G-754G32Mn VHP32ATBE1 MC M92XT512CFbk 2*2G/320/6L/5R/CB_n2_FP_1.0D_GEb_NL13C2DP7550AS5739G-

Chapter 3 183AS5739G-754G32MnEMEAMiddle EastLX.PDS0X.013AS5739G-754G32Mn EM VHP32ATME4 MC M92XT512CFbk 2*2G/320/6L/5R/CB_n2_FP_1.0D_GEb_EN11C2DP7550AS

184 Chapter 3AS5739G-873G32BnAAP Japan LX.PDS0X.001AS5739G-873G32Bn VHP32APJP1 MC M92XT512CFbk 2G+1G/320/BT/6L/CB_n2_FP_1.0D_GEb_JA11_M33FC2DP8700AS57

Chapter 3 185AS5739G-754G32MnEMEAAustria LX.PEM0X.031AS5739G-754G32Mn VHP32ATAT1 MC M92XT512Cbk 2*2G/320/6L/5R/CB_n2_1.0D_GEb_DE11C2DP7550AS5739G-754G

186 Chapter 3AS5739G-754G32MnEMEAMiddle EastLX.PEM0X.010AS5739G-754G32Mn EM VHP32ATME3 MC M92XT512Cbk 2*2G/320/6L/5R/CB_n2_1.0D_GEb_FR23C2DP7550AS5739

Chapter 3 187AS5739G-734G50MnEMEAUK LX.PDR0X.047AS5739G-734G50Mn VHP32ATGB1 MC N10PGE11GBCFbk 2*2G/500_L/6L/5R/CB_n2_FP_1.0D_GEb_EN14C2DP7350AS5739G-6

188 Chapter 3AS5739G-874G50MnEMEAIsrael LX.PDR0X.034AS5739G-874G50Mn VHP32ATIL1 MC N10PGE11GBCFbk 2*2G/500_L/6L/5R/CB_n2_FP_1.0D_GEb_HE12C2DP8700AS573

Chapter 3 189AS5739G-874G50MnEMEAEastern EuropeLX.PDR0X.026AS5739G-874G50Mn VHP32ATEU7 MC N10PGE11GBCFbk 2*2G/500_L/6L/5R/CB_n2_FP_1.0D_GEb_SL11C2DP87

IIRevision HistoryPlease refer to the table below for the updates made to this service guide.Date Chapter Updates

10 Chapter 1Bottom ViewNo. Icon Item Description1 Battery bay Houses the computer's battery pack.2 Battery lock Locks the battery in position.3 H

190 Chapter 3AS5739G-874G50MnEMEASweden LX.PDR0X.007AS5739G-874G50Mn VHP32ATSE1 MC N10PGE11GBCFbk 2*2G/500_L/6L/5R/CB_n2_FP_1.0D_GEb_FI13C2DP8700AS573

Chapter 3 191AS5739G-874G50MnEMEASouth AfricaLX.PEL0X.040AS5739G-874G50Mn EM VHP32ATZA1 MC N10PGE11GBCbk 2*2G/500_L/6L/5R/CB_n2_1.0D_GEb_FR23C2DP8700A

192 Chapter 3AS5739G-874G50MnEMEAGreece LX.PEL0X.025AS5739G-874G50Mn VHP32ATGR1 MC N10PGE11GBCbk 2*2G/500_L/6L/5R/CB_n2_1.0D_GEb_EL32C2DP8700AS5739G-8

Chapter 3 193AS5739G-874G50MnEMEAEastern EuropeLX.PEL0X.007AS5739G-874G50Mn VHP32ATEU3 MC N10PGE11GBCbk 2*2G/500_L/6L/5R/CB_n2_1.0D_GEb_RU23C2DP8700AS

194 Chapter 3AS5739-872G32MnAAP Japan LX.PDT0X.002AS5739-872G32Mn VHP32APJP1 MC UMACbk 1*2G/320/BT/6L/CB_n2_1.0D_GEb_JA11_D72FC2DP8700AS5739-872G32MnA

Chapter 3 195AS5739G-754G32Mn NLED15.6WXGAG M92XT 512M-DDR2(64*16*4) SO2GBIII10 SO2GBIII10AS5739G-754G32Mn NLED15.6WXGAG M92XT 512M-DDR2(64*16*4) SO2G

196 Chapter 3AS5739G-754G32Mn NLED15.6WXGAG M92XT 512M-DDR2(64*16*4) SO2GBIII10 SO2GBIII10AS5739G-754G32Mi NLED15.6WXGAG M92XT 512M-DDR2(64*16*4) SO2G

Chapter 3 197AS5739G-874G50Mn NLED15.6WXGAG N10PGE1 1G-DDR2(64*16*8) SO2GBIII10 SO2GBIII10AS5739G-874G50Mn NLED15.6WXGAG N10PGE1 1G-DDR2(64*16*8) SO2G

198 Chapter 3AS5739G-874G50Mi NLED15.6WXGAG N10PGE1 1G-DDR2(64*16*8) SO2GBIII10 SO2GBIII10AS5739G-874G50Mn NLED15.6WXGAG N10PGE1 1G-DDR2(64*16*8) SO2G

Chapter 3 199AS5739G-754G32Mn N320GB5.4KS NSM8XS McAfee 5 in 1-Build inAS5739G-754G32Mn N320GB5.4KS NSM8XS McAfee 5 in 1-Build inAS5739G-754G32Mn N320

Chapter 1 11Touchpad Basics (with fingerprint reader)The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader:

200 Chapter 3AS5739G-754G32Mn N320GB5.4KS NSM8XS McAfee 5 in 1-Build inAS5739G-754G32Mn N320GB5.4KS NSM8XS McAfee 5 in 1-Build inAS5739G-754G32Mn N320

Chapter 3 201AS5739G-654G32Mn N320GB5.4KS NSM8XS McAfee 5 in 1-Build inAS5739G-734G50Mn N500GB5.4KS NSM8XS McAfee 5 in 1-Build inAS5739G-874G50Mn N500

202 Chapter 3AS5739G-874G50Bn N500GB5.4KS NBDCB4XS McAfee 5 in 1-Build inAS5739G-874G50Bn N500GB5.4KS NBDCB4XS McAfee 5 in 1-Build inAS5739G-874G50Mn

Chapter 3 203AS5739G-743G25Mn N250GB5.4KS NSM8XS McAfee 5 in 1-Build inAS5739G-742G32Mn N320GB5.4KS NSM8XS McAfee 5 in 1-Build inAS5739G-9A4G50Mn N500

204 Chapter 3AS5739G-754G32Mn SP1x2MMW SP1x2MMW N TCS4EAS5739G-754G32Mn SP1x2MMW SP1x2MMW N TCS4EAS5739G-754G32Mn SP1x2MMW SP1x2MMW N TCS4EAS5739G-754

Chapter 3 205AS5739G-754G32Mn SP1x2MMW SP1x2MMW N NAS5739G-754G32Mn SP1x2MMW SP1x2MMW N NAS5739G-754G32Mn SP1x2MMW SP1x2MMW N NAS5739G-754G32Mn SP1x2M

206 Chapter 3AS5739G-874G50Mn SP1x2MMW SP1x2MMW N TCS4EAS5739G-874G50Mn SP1x2MMW SP1x2MMW N TCS4EAS5739G-874G50Mn SP1x2MMW SP1x2MMW N TCS4EAS5739G-874

Chapter 3 207AS5739G-874G50Mn SP1x2MMW SP1x2MMW N NAS5739G-874G50Mn SP1x2MMW SP1x2MMW N NAS5739G-874G50Mn SP1x2MMW SP1x2MMW N NAS5739G-874G50Mn SP1x2M

208 Chapter 3

Appendix B 209Test Compatible ComponentsThis computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system

12 Chapter 1Using the KeyboardThe keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special ke

210 Chapter 3Microsoft® Windows® Vista Environment TestBRAND Type DescriptionAdapterDELTA 65W Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A,

Chapter 3 211INTEL C2DP8800 CPU Intel Core2Dual P8800 PGA 2.66G 3M 1066 25W R-0INTEL C2DP9500 CPU Intel Core2Dual P9500 PGA 2.53G 6M 1066 25W E-0INTEL

212 Chapter 3LANAtheros AR8131L Atheros AR8131LLCDAUO NLED15.6WXGAGLED LCD AUO 15.6"W WXGA Glare B156XW02 V0 LF 220nit 8ms 500:1CMO NLED15.6WXGAG

Chapter 3 213NB ChipsetINTEL GM45 NB Chipset Intel CS GM45NBINTEL PM45 NB Chipset Intel CS PM45NBODDPANASONIC NBDCB4XS ODD PANASONIC BD COMBO 12.7mm T

214 Chapter 3WiFi AntennaWNC PIFA PIFAWireless LANFoxconn 3rd WiFi 1x2 BGNFoxconn Wireless LAN Atheros AR5B91 1x2 BGNINTEL SP1x2MABG Lan Intel WLAN 51

Appendix C 215Online Support InformationThis section describes online technical support services available to help you repair your Acer Systems.If you

216 Chapter 3

217AAntennas 93BBattery Pack 49BIOS Utility 27–35Advanced 30Boot 33Exit 34Navigating 27Save and Exit 34Security 30System Security 34Bluetooth module 8

218 Chapter 3NNo Display Issue 136OOnline Support Information 215optical drive module 55PPanel 5Bottom 10Power On Failure 134Sspeakershotkey 7SystemBl

Chapter 3 219volumehotkeys 7WWindows 2000 Environment Test 210Wireless Function Failure 150

Chapter 1 13Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows key Pressed alone, this key has the s

220 Chapter 3

14 Chapter 1Special KeyYou can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard.The Euro symbol1

Chapter 1 15Using the System UtilitiesAcer Bio-Protection (only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose finger

16 Chapter 1Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two di

Chapter 1 17Hardware Specifications and ConfigurationsProcessorProcessor SpecificationsItem SpecificationCPU Type INTEL Penryn processor on 45-nanomet

18 Chapter 1System Board North / South BridgeCPU Fan True Value Table• Throttling 50%: On =105°C; Off=95°C• OS Shut down: 108°C• H/W Shut down: 110°CB

Chapter 1 19System MemoryMemory Combinations NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities

IIICopyrightCopyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store

20 Chapter 1Hard Disk Drive Interface Item SpecificationsVendor & Model NameHitachi HTS545050B9A300Hitachi HTS545032B9A300Hitachi HTS545025B9A30

Chapter 1 21Item SpecificationsVendor & Model NameTos hib aMK1655GSXTos hib aMK2555GSXTos hib aMK3255GSXTos hib aMK5055GSXCapacity (MB)160 250 320

22 Chapter 1Optical Disk Drive LCD 14” Item SpecificationVendor PANASONIC PLDS SONY TOSHIBA TSModel UJ880A DS-8A3S AD-7580S TS-L633BType Super-Mult

Chapter 1 23Input Voltage 3.3V ±0.3VTypical Power Consumption (watt)5W (max.)Weight 375g (max.)Physical Size (mm) 324.0(H) x 192.5(V) x 5.2(D)Electri

24 Chapter 1VGA Graphic ControllerKeyboardAudio InterfaceLANBluetoothItem SpecificationType AMD M92XTManufacturing Tech. 55 nmForm Factor29mm*29mmPack

Chapter 1 25Finger Print ReaderWLANBatteryItem SpecificationType Authentec AES1610Power 3.0V – 3.6V single supplyDetection Matrix • 128 x 8 pixels @ 5

26 Chapter 1

Chapter 2 27System UtilitiesBIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

28 Chapter 3InformationThe Information screen displays a summary of your computer hardware information.NOTE: The system information is subject to diff

Chapter 3 29MainThe Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.NOTE: The scree

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

30 Chapter 3SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri

Chapter 3 31Setting a PasswordFollow these steps as you set the user or the supervisor password:1. Use the ↑ and ↓ keys to highlight the Set Superviso

32 Chapter 3Changing a Password1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password bo

Chapter 3 33BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes USB drives, the

34 Chapter 3ExitThe Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.The table below describes the parameters

Chapter 3 35BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:• New versions of system programs• New features or

36 Chapter 3WinFlash UtilityPerform the following steps to use the WinFlash Utility:1. The flash utility is stored on the hard drive and is based on B

Chapter 3 376. Please wait while the BIOS is overwritten.7. The system will auto restart after upgraded BIOS complete.DOS Flash Utility1. Press F2 wh

38 Chapter 33. Execute the "BIOS.BAT" batch file to update BIOS 4. The image file automatically loads as shown below.

Chapter 3 395. A " CAUTION : Please Do Not Remove AC Power Source." message displays6. The BIOS updates as shown below.

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

40 Chapter 3Remove HDD/BIOS Password UtilitiesTo reset a hard drive or BIOS password you require an additional PC. The utilities run on a DOS prompt o

Chapter 3 41Removing BIOS Passwords:If you key in the wrong Supervisor Password three times, System Disabled displays on the screen as below.To reset

42 Chapter 33. Reboot the system and type the selected string (in this example qjjg9vy or 07yqmjd etc.) for the BIOS user password.Cleaning BIOS Passw

Chapter 3 43Miscellaneous UtilitiesUsing Boot Sequence SelectorBoot Sequence Selector allows the boot order to be changed without accessing the BIOS.

44 Chapter 3Example 1: Read DMI Information from MemoryInput: dmitools /r Output:Manufacturer (Type1, Offset04h): AcerProduct Name (Type1, Offset05h):

Chapter 3 45

46 Chapter 3

Chapter 3 47Machine Disassembly and ReplacementThis chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenan

48 Chapter 3General InformationPre-disassembly InstructionsBefore proceeding with the disassembly procedure, make sure that you do the following:1. Tu

Chapter 3 49External Module Disassembly ProcessExternal Modules Disassembly FlowchartThe flowchart below gives you a graphic representation on the ent

VI

50 Chapter 32. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), th

Chapter 3 512. Pull it out from the slot. Removing the Lower Cover1. See “Removing the Battery Pack” on page 49.2. See “Removing the SD dummy card” on

52 Chapter 3Removing the WLAN ModuleNOTE: Systems are configured with two or three WAN antenna cables. The following procedure shows three antenna cab

Chapter 3 534. Remove the WLAN module as shown.Removing the DIMM Modules1. See “Removing the Lower Cover” on page 51.2. Push out the release latches o

54 Chapter 3Removing the Hard Disk Drive Module 1. See “Removing the Lower Cover” on page 51.2. Remove the single screw securing the hard disk bracket

Chapter 3 555. Remove the two screws (two each side) securing the HDD to the carrier.6. Lift the HDD carrier to remove.Removing the Optical Disk Drive

56 Chapter 32. Remove the screw securing the ODD module.3. Insert a pen or other narrow plastic object as shown and push the ODD Module out of the bay

Chapter 3 574. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. 5. Press down on the lock

58 Chapter 32. Disconnect the antenna cable.3. Remove the single securing screw.4. Remove the TV Tuner module as shown.Step Size Quantity Screw TypeTV

Chapter 3 59Removing the Graphics Card1. See “Removing the Lower Cover” on page 51.2. Remove the four screws securing the graphics card to the thermal

VIITable of ContentsSystem Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60 Chapter 3Removing the CPU 1. See “Removing the Graphics Card” on page 59.NOTE: With the graphics card removed, the GPU thermal pads are exposed. Do

Chapter 3 615. Clean the thermal pad off of the heat sink. Scrape the thermal pad off with a plastic implement and then use alcohol and a microfiber c

62 Chapter 3Main Unit Disassembly ProcessMain Unit Disassembly FlowchartScrew ListStep Screw Quantity Part No.Hinge Covers M2*3 2 86.AD302.001Switch C

Chapter 3 63Removing the Hinge Covers1. See “Removing the Battery Pack” on page 49.2. Remove the two screw caps and screws from the Hinge Covers.3. Sl

64 Chapter 32. See “Removing the Hinge Covers” on page 63.3. Locate and remove the six securing screws on the bottom of the computer.4. Turn the compu

Chapter 3 656. Using both hands, lift both sides of the rear edge of the Switch Cover upward as shown.7. Place the switch board on the keyboard.8. Dis

66 Chapter 39. Disconnect the power board from the main unit by lifting the FFC lock and removing the FFC as shown.Removing the Power Save Board1. See

Chapter 3 674. Remove the Power Save Board from the Switch Cover.Removing the Power Switch Board1. See “Removing the LCD Module” on page 68.2. Remove

68 Chapter 3IMPORTANT:The keyboard is still attached to the Mainboard FFC - do not pull on the keyboard.3. Lay the keyboard face down on the touchpad.

Chapter 3 693. Turn the computer over. Remove the two securing screws as shown.Step Size Quantity Screw TypeLCD Module M2.5*5 2

VIIITable of ContentsMain Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Removing the Hinge Cover

70 Chapter 34. Starting at the LCD module, completely remove the Antenna cable from the cable channel. 5. Rest the computer on its side with the LCD M

Chapter 3 716. Disconnect the LCD cables from the Mainboard and remove the cable from the cable channel as shown.7. Remove the two securing screws fro

72 Chapter 38. Remove the two securing screws from the right LCD hinge.9. Carefully remove the LCD Module from the chassis.Removing the Upper Base1. S

Chapter 3 732. Turn the computer over. Remove the nine screws on the bottom panel. 3. Turn the computer over. Remove the 13 securing screws on the top

74 Chapter 34. Turn the computer over and disconnect the four cables from the mainboard.Unlock the connector and disconnect A as shown. Unlock the con

Chapter 3 75WARNING:Care must be taken when removing the Upper Base from the Lower Base to prevent damage or stress to the surface.5. Ease the lower c

76 Chapter 32. Lift the FFC locking latch, as shown, to disengage the cable and disconnect the main board FFC.3. Open the FFC locking latch as shown a

Chapter 3 775. Pull the fingerprint reader out from under the securing brackets as shown.Removing the Multifunction Board1. See “Removing the Upper Ba

78 Chapter 33. Remove the single securing screw from the Multifunction board.4. Lift the Multifunction Board clear of the casing.Removing the Modem Mo

Chapter 3 792. Remove the two screws securing the Modem to the Mainboard.3. Lift the Modem Module clear of the Mainboard as shown.IMPORTANT:The back o

IXTable of ContentsTroubleshooting 133Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

80 Chapter 3Removing the Bluetooth Module1. See “Removing the Upper Base” on page 72.2. Grasp the cable as shown and pull to disconnect from the Bluet

Chapter 3 814. Disconnect the cable to the Bluetooth board.5. Disconnect the Speaker wires.6. Grasp the RJ-11 cable and remove it from the Mainboard a

82 Chapter 37. Remove the single securing screw.8. Lift the mainboard right side first to remove from the base.Removing the Thermal Module1. See “Remo

Chapter 3 833. Hold the fan cable connector and lift to disconnect from the mainboard.4. Loosen the three captive screws from the Thermal Module CPU h

84 Chapter 3WARNING:To prevent damage to the Thermal Module or the CPU, hold and lift the Thermal Module by lifting both ends up and away at the same

Chapter 3 852. Turn the CPU socket latch 180 degrees counterclockwise to the Unlock position.3. Lift the CPU clear of the socket.Removing the Speaker

86 Chapter 32. Remove the three securing screws from the Speaker Modules.3. Pull the subwoofer module up from the rubber dampers on the securing tabs

Chapter 3 875. Lift the speaker module away from the lower base as shown6. Remove the speaker wire from the channel as shown.

88 Chapter 3 LCD Module Disassembly ProcessLCD Module Disassembly FlowchartScrew ListRemoving the LCD Bezel1. See “Removing the LCD Module” on page 68

Chapter 3 892. Remove the six screw caps and screws as shown. 3. Starting at the centre of the top edge, pry the inside of the bezel away from the scr